Order Complaint

Order Complaint

If you prefer to send us an email directly rather than using an online form, please provide the following details so our team can resolve your issue swiftly:

• First Name
• Last Name
• Email
• Complaints Details
  • Date of Incident
  • Order Number
  • Vendor Name
• Nature of Complaint (Please specify: Product Quality, Delivery Issues, Packaging, Pricing, Customer Service, Platform Performance, or Others)
• Detailed Description: Please describe your issue in detail.
• Data Consent: Include a brief statement confirming: “I consent to the processing of my personal data for the purpose of addressing the complaint.”

Please email all details directly to info@copacso.org, copy in info.copacso@gmail.com